Supporting Sailors & Kayakers Since 1992
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Frequently Asked Questions

Where does my order ship from? Most items are available to ship from our shop in Amityville, NY, but some items may ship direct to you from the builder / maker. You can call us to check the status of items at (631) 264-0005. What part do I need? Never hesitate to contact us for expert advice. We're sailors and paddlers, and over the last 30 years we've seen it all. Call (631) 264-0005, visit, or email us with your questions and get the answers you need to get back on the water. When will my order ship? Items in stock will ship within 48 hours of order confirmation. If a delay arises we will contact you using the contact information provided with the order so please make sure it is correct. Certain items are made to order by the builder and may experience a longer lead time. Ex: Many Dyer parts are made to order and can be subject to delays. How does oversized shipping work? Certain larger items like sailboats, spars, kayaks, etc. will offer the option for In Store pick Up or Contact Me With a Shipping Quote. These items are typically to large to ship via UPS or USPS and cannot be computed online. If you choose in store pick up we will contact you to arrange pick up. If you need the item shipped we will contact you with whatever delivery options are available. We typically work with commercial freight, private transport, or if you're close enough we can make the delivery ourselves. Do you offer special pricing? We've worked with yacht cubs, sailing programs, camps, rental companies, resorts, and more over the years. If you are a commercial customer running an on water program please contact us directly at (631) 264-0005 for special pricing. Don't see what you need online? Our website features the most popular items we sell but it's not everything. If you need something but don't see it here, contact one of our experts for assistance at (631) 264-0005. Don't hesitate to contact us for those hard to find parts, our experts enjoy the challenge.